These jobs generally require a computer, a headset, and a quiet place to
work.
Background noises such as children, music, television or pets is
generally not
tolerated. Almost all companies require that you have a fast
internet connection
such as DSL/Cable.
Here are a few quick tips if
you're trying to figure out whether a work from
home call center job is right
for you. You should have a pleasant phone voice as
you will be dealing with
all kinds of customers who may be happy, sad, or
furious. You should feel
comfortable handling any and all situations that arise.
You should also
be able to type and carry on a conversation at the same time.
While
experience is not always necessary, it certainly helps when you are
competing
against a lot of home workers looking to get the same job as you
are.
Here is a list of companies known to hire people who work from their
homes.
However just because a company is listed here, does not guarantee that
they are
hiring at the moment. Always respect the requests and requirements
of each
company you apply to.
List of Work at Home Customer
Service Companies
1-800-Flowers.com – Customer Service
Representatives
Must live in one of the following states – Delaware,
Montana, New Hampshire, New
Mexico, New York, Ohio, Oklahoma, Oregon, or
Virginia. Candidates must have a
reliable high-speed internet connection,
dedicated land line telephone for
incoming calls and a typing speed of at
least 35 wpm. Prior call center
experience preferred. See the website for
more information.
ACDDirect.com – Virtual Call Center
Agent
Requirements include previous call center experience (preferably
work at home),
high speed internet access, and dedicated phone line. Your
work space must be a
dedicated office with a door as there is zero tolerance
for background noise
during calls. Visit the website to learn
more.
Advanis – Telephone Research Interviewer
Market Research
company looking for telephone interviewers. Must have good
customer service
skills, PC with high speed internet service, and a quiet,
private place in
your home to do this job. Must have a land line phone in office
space and a
corded headset with noise cancelling microphone. See website for
further
information.
Alpine Access – Customer Service Representatives
Must
have high speed internet via Cable or DSL, ability to be online and on
a
phone call simultaneously via a landline, reliably-quiet home work
environment
during scheduled work periods, and a reliable personal computer
running Windows
98 or later with Internet Explorer 6.0. More details and
online application at
the website.
Arise – Customer Service
Reps
Using a computer, a telephone line and a broadband access
connection, accept and
service inbound customer service / sales calls from
clients while at home.
Training usually takes between one and four weeks. See
website for details and
application.
ARO INC – Customer
Service
Remote employee requirements include high-speed internet via
cable or DSL
(Satellite not compatible), dedicated work space, and fully
update computer
system. Training conducted via web. See website for
frequently asked questions
and online application.
Auralog.com –
Customer Service Representative
You will be in charge of supporting
AuraLog `s customers. This support will be
provided through a Text Chat tool.
Your responsibilities will include reporting
on your activity and
transmission of the questions on hold and unsolved
technical problems to
experts.
ChannelBlend.com – Customer Service
Representative
Agents usually spend about 2 weeks in the training center
before soloing at
home. Once we provide them with extensive training by our
internal staff, the
At-Home agents perform at a level that consistently
exceeds our clients'
expectations.
Cloud 10 – Customer Service
Representatives
CSR's must be available to work 20 hours or more per
week. Must have high speed
internet access, corded traditional phone and
hands-free headset, professional
and articulate phone voice, and a quiet work
environment. See the website for
futher information and online
application.
Convergys – Remote Agent
Remote Agents receive
incoming calls from customers. Must have Cable or DSL
Internet access. Other
requirements include a quiet place in your home to work,
noise-canceling USB
headset, and a PC that meets their minimum standards. See
the website for
more information and to apply online..
eCallogy – Customer Service – Utah
Only
Applicants must have an Internet connection and an extra phone line
that will be
used to receive calls while connected to the Internet. This
means two active
telephone lines OR DSL. Must have Windows 98 or higher and
Internet Explorer 5.0
or higher. Work area must be free from home noises
during shifts.
Live Ops – Home-Based Telephone Reps
Previous sales
and teleservices experience is a huge plus although not
necessary. Must have
high-speed Internet connection – DSL or Cable and a
separate phone line.
Complete the online application to get started.
MicahTek, Inc – Customer
Service Reps
Requirements include a Land-Based phone line (without
call-waiting), PC with
Windows XP, internet browser experience, high-speed
cable or DSL internet
service, quiet and business-like work environment,
polite and friendly attitude,
dedicated work ethic and excellent customer
service skills.
Service 800 – Customer Service
Representatives
Previous customer service experience, computer knowledge
and telephone skills
are mandatory. Must have high speed internet connection
and separate dedicated
voice phone line. See the website for more information
and online application.
Sykes – Customer Service
Representatives
Sykes is looking for work from home employees in over 20
different countries
worldwide. Applicants must have a high speed internet
connection and a land
line telephone. See the website for more
information.
TeleTech@Home – Customer Service
TeleTech@Home work
involves inbound customer service inquiries. Must have high
speed internet
(Cable or DSL) as well as an analog land-line telephone and a
quiet work area
that is free from background noises. See the website for
further
information.
Time Communications – Customer Service
Representatives
Currently accepting applications for customer service
representatives who live
in the greater Minneapolis, St. Paul area. See the
website for online
application form.
VIPdesk – Home-based Brand
Ambassador – Customer Support
Brand Ambassadors are independent
contractors that provide inbound call-taking
services to Customers of retail
wholesalers via phone. Applicants should have 5+
years of customer service
experience and commit to work at least 25 hours per
week. Visit the website
for more information.
Voice Log, LLC – Customer Service Live
Operators
Ongoing openings for Live Operators, Verification Agents, and
Quality Assurance
Agents. Must have high speed internet access, DSL or cable.
See the website for
specific requirements for each position and online
application.
West At Home Agents – WAH Customer Service Telephone
Reps
West at Home Agents handle calls for a variety of products and
services. Must
have Cable or DSL internet connection and PC compatible
computer. Headsets also
required. See the website for more details and online
application.
Working Solutions – Call Center Work
All projects
require a broadband internet connection. A Windows 2000 or Windows
XP
operating system is also required. Must also have a telephone line,
telephone
headset, working printer, and a quiet, uninterrupted work
environment during all
working hours.
XAct TeleSolutions – Customer
Service Professionals
Taking calls in a fast paced, customer driven
environment working from your home
office. Bilingual a plus. Computer and
high speed Internet connection required.
Complete the online application
form.
Additional Work at Home Cusotmer Service
Companies:
AccoladeSupport.com
OnPoint@Home
Secure Call
Management
TeLCare
________________________________
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